Terms & conditions
LEGAL DISCLAIMER
The information contained herein does not constitute legal advice and you should not rely on it as such. Specific requirements regarding legal terms and policies may vary by state and/or jurisdiction. As stated in our Terms of Service, it is your responsibility to ensure that your Services are authorized and comply with applicable laws.
To ensure that you fully comply with your legal obligations, we strongly advise you to seek professional advice to better understand what requirements apply specifically to you.
Commercial conditions
Last revision: 05/06/2022
These conditions
(1) This ephelides.lu website and/or the services, including all mobile applications connected to it and any offer or sale of activities and the reservation of these Services offered by the through the Site, are owned and operated by
Company: EPHELIDES SARL-S
Address: 2 Rue Charles Schwall, L-8093 Bertrange LUXEMBOURG
Registered in the commercial register n°B262026
Number: 2021 2490 912
RCS: B262026
Trade authorization n° 10135492/0
Intra-community VAT number: LU30081180
NACE code: 62.010
SARL-S with authorized capital of €6,000
Owner: AMBRE RICHARD
Contact email: info@ephelides.lu
Publisher: AMBER RICHARD
(hereinafter also referred to as " we", "us" or "our"). These Terms of Business define the terms and conditions under which visitors or users may visit or use the Site and/or Services and purchase Products.
(2) By accessing or using the Services, you acknowledge that you have read and consent to these Terms and agree to be bound by them. If you do not agree to all of the Terms, you must not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services or purchasing any Products. In these Conditions, you will find out who we are, how we sell our Products to you, how you can withdraw from the purchase contract and what you can do in the event of a problem.
(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products. If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parents or legal guardian.
[For Professional Users]
(4) This site is published by
Company: EPHELIDES SARL-S
Address: 2 Rue Charles Schwall, L-8093 Bertrange LUXEMBOURG
Registered in the commercial register n°B262026
Number: 2021 2490 912
RCS: B262026
Trade authorization n° 10135492/0
Intra-community VAT number: LU30081180
NACE code: 62.010
SARL-S with authorized capital of €6,000
Owner: AMBRE RICHARD
Email contact: info@ephelides.lu
Publisher: AMBER RICHARD
The publishing director is Jade Richard.
You can contact us:
by e-mail: info@ephelides.lu
by post: 2, Rue Charles Schwall L-8093 Bertrange, LUXEMBOURG
This Site is hosted by Wix.com
These Conditions are provided in the French language. In the event of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.
To use our Site and/or benefit from our Services, you must be at least [add number] years old, or have reached the legal age of majority in your country, and have the legal authority, right and power to sign these Terms as a binding agreement. You are not permitted to use this Site and/or take advantage of our Services if prohibited in your country, or by any law or regulation applicable to you.
In addition, before placing and confirming an order, you must read and agree to these Terms.
You can download and print these Terms.
Description of Products
(1) Vous devez carefully read the Description of the Service offered before placing an order. The description of the Services and/or Products presents the essential characteristics of the Services and/or Products, in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Services offered are provided for information only and do not bind us.
(2) Nous vous please refer to the information and instructions for use on the packaging, labels and/or accompanying documents. We cannot be held liable for any damage resulting from failure to follow these instructions for using the Services offered on our website.
Purchase of the services offered
(1) Tout achat of Services offered is subject to the Conditions applicable at the time of this purchase.
(2) Vous pouvez make Reservations to purchase the Services offered by us. Through our site or our services, we allow you to make appointments to use our offered Services. If you make an appointment for one of our Services offered, you agree to show up at the designated location at the scheduled time and to pay the displayed price according to the agreed payment method. If you cannot make it to the scheduled appointment, you agree to cancel this appointment at least 72 hours before the initially scheduled time. If you do not cancel a scheduled appointment, or only cancel it within 72 hours, any payments you have made will not be refunded.
(3) Nous pouvons request payment for a specific Service offered. When making payment for any of our services offered, you acknowledge that: (i) you are required to read the full list and description of the Services offered before committing to booking them, and (ii) you enter into a legally binding contract to book a Service offered when you complete the booking process.
(4) Vous pouvez choose the Services offered and the available appointments that you intend to book and collect them in your basket by making the appropriate selections (for example, the type of service offered, the date and time of the appointment) and clicking on the corresponding button. The prices we charge are indicated on the Site or the Services. We reserve the right to change the prices of the Services offered displayed at any time (provided that you will only be charged the amount agreed prior to any price change), and to correct any pricing errors that may inadvertently occur, with effect for the future. Additional information on prices and value added tax (VAT) at the prevailing rate and other applicable taxes, fees or charges are available on the Site during the booking process.
(5) Avant de click on the "Reservation subject to payment" button, all the Services offered and the appointments you have chosen, including the total price, are displayed again in a reservation summary. You can then identify and correct any input errors before definitively validating your reservation. By clicking on the "Reservation subject to payment" button, you place a firm order to reserve the Services offered at the chosen appointment. However, the reservation request can only be placed and transmitted if you have accepted these Conditions by clicking on the checkbox provided for this purpose, and thus including them in your reservation request._cc781905-5cde-3194-bb3b- 136bad5cf58d_
(6) Nous vous We will then send an automatic confirmation of receipt of your reservation request by e-mail, in which your reservation will be summarized again and which you can print or save using the corresponding function. Automatic confirmation of receipt only documents receipt of your reservation request and does not constitute acceptance of this order by us.
(7) L' legally binding agreement for the reservation of the Services offered is concluded only when we send you a notice of acceptance by e-mail. We reserve the right not to accept your booking request. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is initiated immediately (for example, an electronic money transfer, or a bank transfer instant via Paypal, or any similar payment method). In this case, the legally binding agreement is concluded when you complete the Reservation process, as described above, by pressing the "Reservation subject to payment" button.
(8) Les honoraires for the Services offered are due before the start of the provision of the Services. In the event that the deposit for the Services offered must be paid offline, you hereby agree to make full payment before the appointment. We reserve the right to refuse to provide any offered Service at any time if payment is not made.
(9) Vous pouvez save your preferred payment method for later use. In this case, we will store your payment credentials in accordance with applicable industry standards (e.g. PCI DSS). You will be able to identify your card thus stored by its last four digits.
Coupons, Gift Cards and Other Offers
We may from time to time offer coupons, gift cards or discounts and other offers (“Offers”) in connection with our Services offered. These Offers are only valid for the duration that may be indicated therein. Offers may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.
Cancellation and Refund Policy
Appointments scheduled for the Services offered may occasionally be canceled for reasons beyond our control, such as acts of nature. In this case, you will be granted a refund.
Guarantee of the Services offered
(1) Sauf dans except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim all other warranties or conditions, whether made orally or in writing, including, but not limited to, accuracy, timeliness, completeness, results, performance, freedom from error or interruption of performance, title, non-infringement, quality, quality of information, quiet enjoyment, merchantability or fitness for a particular purpose (even if we have been advised of such purpose), and all express or implied representations, warranties or other conditions arising in connection with the course of performance, the conduct of business or of commercial use.
Member account
(1) To access and use certain sections and features of our Site, you must first register and create an account. You must provide accurate and complete information when creating your Member Account.
(2) If someone other than yourself accesses your Member Account and/or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on your behalf, and you shall be solely responsible for all activities that occur on your Member Account, whether or not specifically authorized by you, and for all damages , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you permitted the use of your Member Account through negligence, by failing to take reasonable care to protect your login credentials.
(3) You can create and access your Member Account through a dedicated web page or by using a third-party platform such as Facebook. If you register through a third-party platform account, you authorize us to access certain information about you, which is stored in your Social Network Account.
(4) We may terminate or temporarily or permanently suspend your access to your Member Account without liability, in order to protect ourselves, our Site and our Services or other users, including if you violate any provision of these Terms or any applicable law or regulation in connection with your use of the Site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you two months' notice by e-mail, if we terminate our Member Account program or for any other reason. You may stop using your Member Account and request its deletion at any time by contacting us.
Intellectual property
(1) Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, artwork, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentations, trademarks, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are owned or licensed by us (collectively, “Our Intellectual Property”), and nothing herein grants you any rights in connection with Our Intellectual Property. Except as expressly provided herein or required by mandatory provisions of applicable law for use of the Services, you shall not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved.
(2) If the proposed Service you have booked requires or involves the use of digital content such as music or video, you will be granted the rights set out on the Site for that Booking.
Exclusion of warranty for the use of the Site and Services
The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty for the Products you have purchased from us, as mentioned in the “Warranty for Services Offered” section above, will not be affected.
Compensation
You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in these Terms, unless such circumstances are not caused by your fault .
Limitation of Liability
(1) Dans toute To the extent permitted by applicable law, we disclaim all liability for any amount or kind of loss or damage that may arise to you or any third party (including any direct or indirect loss and any loss of revenue, profits, goodwill, data, contracts, and any loss or damage resulting from or related to business interruption, loss of opportunity, loss of anticipated savings, waste of management or office time, even if foreseeable, in connection with (i) this Site and its content, (ii) the use, inability to use, or results of use of this Site , (iii) any website linked to this Site or the materials on such linked websites._c c781905-5cde-3194-bb3b-136bad5cf58d_
(2) Nous ne cannot be held responsible for any delay or breach of our obligations arising from these Conditions if this delay or this breach results from a cause beyond our control and/or from a case of force majeure within the meaning of the article 1216 of the Civil Code.
Modification of the Terms or Services; interrupt
(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms materially, we will notify you that material changes have been made. Your continued use of the Site or our Service after any such change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or Service.
(10) _cc781905-5cde-3193-6bb3b-5 any feature of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability. We will give you sufficient notice if this is possible in the given circumstances and we will reasonably take into account your legitimate interests when taking such action.
Links to Third-Party Sites
The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.
Applicable right
(1) Les présentes Terms are governed by and construed in accordance with the laws of [France], excluding conflict of law rules.
(2) Si vous wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: info@ephelides.lu
If, after contacting us, you believe that the problem is not resolved, you will have the right to use the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 and following of the Code of the consumption. To submit your request to the consumer mediator, complete the online dispute resolution form accessible at the following address:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Various
(1) No waiver of any breach or default hereunder shall be deemed a waiver of any prior or subsequent breach or default.
(2) Section titles used in these Terms are for convenience only and have no legal substance.
(3) Sauf indication To the contrary, if any part of these Terms is determined to be illegal or unenforceable for any reason, it is agreed that that part of these Terms will be severed, the other terms of these Terms will not be affected and will survive. .
(4) En acceptant the Conditions, you undertake not to contest the probative value of the documents exchanged via the Site, on the basis of their electronic nature. Computerized records are considered proof of communications, orders and payments made between us.
(5) Votre acceptation of the Conditions is equivalent to an agreement of proof, within the meaning of article 1368 of the Civil Code.
(4) You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.
(5) These Terms constitute the entire agreement and supersede all prior written or oral agreements between you and us relating to the Services and the sale of the Products.
(6) The provisions of these Terms, which by their nature should survive any action by us, shall survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, to the limitations of liability and to this “Miscellaneous” article.
NOTE:
At the institute, on average, two appointments a week are canceled or forgotten!
At the client level, a missed appointment is no big deal...
But on my scale, this represents: 4 hours over a week and 208 hours over a year !!!
You will therefore understand that my agenda being complete several weeks in advance, you can modify or cancel your appointment up to 72 hours in advance, this in order to give me the opportunity to give the appointment to someone else.
Deposits will only be refundable if you cancel or modify your appointments 72 hours in advance, beyond that, deposits will not be refunded.
In addition, the delays of more than 15 minutes do not allow me to carry out une service under adequate conditions, the service will not be carried out and therefore the appointment canceled (lost deposit).
Please also note that when refunding deposits, 3% will be deducted from the initial amount, this corresponding to the transaction costs.
Thank you for your understanding.
Contact us
To contact us, send an e-mail to:
Richard Ambre
2, Rue Charles Schwall
L-8093 Bertrange
LUXEMBOURG
